ACA365 treats the protection of your personal information as its highest priority. This Privacy Policy clearly explains how your data is collected, where it is stored, and what it is used for.
By using ACA365, you agree to this Privacy Policy. Please read the full policy carefully.
ACA365 handles every piece of your data with care. There are six key areas we pay especially close attention to.
Every data transfer on ACA365 is secured with 256-bit SSL encryption. No third party can intercept or access your information.
We only collect data that is strictly necessary. You will only be asked for information required to provide our services.
ACA365 never sells your personal information to advertisers or third parties. Your data is used solely to serve you.
All user data is stored on encrypted servers. Regular security audits and monitoring ensure that no data is compromised.
Only authorised staff can access your data, and solely for the purpose of providing services. Access logs are reviewed regularly.
You may request the deletion of your personal data at any time. We do not retain your data beyond what is required by law.
When you create an account and use our services, we collect certain information. This data falls into two categories: information you provide directly and information collected automatically.
Information you provide directly:
Data Collected Automatically:
We only collect the data we need. Every piece of information is collected for a specific purpose, and you are informed of that purpose upfront.
ACA365 collects data in three main ways:
ACA365 will never call you or use unauthorized channels to ask for your password or payment details. If anyone claims to be from ACA365 and requests such information, please notify our support team immediately.
ACA365 will never ask for your password via email or SMS. Any message requesting this is a fraud attempt.
ACA365 uses collected data only for specific purposes. The table below clearly shows what data is used for and why:
| Types of Data | Purpose of Use |
|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation (18+) |
| Email & Phone Number | Account Notifications, OTP & Support |
| Identity Document Details | KYC Verification & Legal Compliance |
| Payment Information | Deposit & Withdrawal Processing |
| IP & Device Information | Fraud Prevention & Security |
| Gaming History | Personalised Experience & Responsible Gaming |
| Browsing Data | Platform Development & Performance Analytics |
Your data is not used for any purpose beyond those listed above. Your consent is obtained before your data is used for marketing, and you may withdraw that consent at any time.
ACA365 analyzes your gaming behavior to promote responsible gaming. If signs of addiction are detected, we step in to help.
ACA365 never sells your personal information or shares it for advertising purposes. However, data may be shared in the following limited circumstances:
Any partner with whom data is shared must comply with ACA365's strict privacy standards. Any partner found to be in breach of these standards will have their relationship with ACA365 terminated immediately.
Your data is never shared for marketing or third-party promotional purposes without your consent.
ACA365 uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser. We use three types of cookies:
You can manage or delete cookies at any time through your browser settings. Please note that disabling cookies may affect certain features of the platform.
ACA365 does not use third-party advertising tracking cookies. Your gaming data is never sent to any ad network.
ACA365 uses the most advanced technologies and methods to protect your data. Our security framework consists of the following layers:
In the event of a security breach, we will notify affected users within 72 hours and take all necessary steps to limit the damage.
ACA365's security measures follow international gaming industry standards and are regularly upgraded.
As an ACA365 member, you have several important rights over your own data. These rights are outlined in detail below:
You have the right to know what information we hold about you.
If any of your information is inaccurate, you may request a correction.
You may request that your data be deleted, unless we are required to retain it by law.
You may request that the processing of your data be restricted in certain circumstances.
You may request a copy of your data in a structured, portable format.
You have the right to object to your data being used for marketing purposes.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.
ACA365 may update this Privacy Policy at any time. For any significant changes, we will notify you at your registered email address and post a notice on the platform. Continued use of the platform after changes have been made will be taken as your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us:
We take all privacy-related complaints seriously. An initial response will be provided within 72 hours of receiving a complaint.
This Privacy Policy was last updated on January 1, 2026. Previous versions are available upon request.
If you have any questions about our Privacy Policy, our support team is always ready to help.